Software Engineer
Air Asia Aviation Management Services Sdn. Bhd
- Developed and maintained automation scripts for GitLab CI/CD pipelines, enhancing the software development lifecycle and deployment efficiency.
- Performed root cause analysis of production issues, tracing and addressing underlying system errors.
- Enhanced and developed backend logic across multiple legacy systems for efficient error handling and system stability.
- Designed and developed an AI-driven chatbot using a large language model (LLM) to automate responses to internal staff FAQ requests, enhancing support efficiency.